Refund and Cancellation Policy
Welcome to www.yaatratours.com!
Cancellation Policy
• Between 45- 30 days of departure: 25% of the Holiday Cost is non refundable
• Between 29 – 16 days of departure: 50% of the Holiday Cost is non refundable
• Between 15 – 10 days of departure: 75% of the Holiday Cost is non refundable
• Prior to 10 days of departure: 100% of the Holiday Cost is non refundable
• No refund either in part or in full will be made for any unused part of the services provided in the package.
Refund Policy
Refunds will be processed as per the airline fare rules and cancellation policy. Such refunds shall be subject to YAATRA TOURS receiving the same from the airlines. However, the convenience fee paid to YAATRA TOURS paid at the time of booking is a non-refundable fee.
All cancellations made directly with the airline need to be intimated to YAATRA TOURS, in order to initiate the process of refund. The processing time for refunds may vary depending on the mode of payment, bank etc. The refund shall be processed after deducting the YAATRA TOURS service fee which is independent of the convenience fee as mentioned above.
The refund will be credited to the same account from which the payment was made. For example, if the User used a credit card, YAATRA TOURS will make an appropriate charge reversal to the same credit card; like-wise if the User used a debit card, YAATRA TOURS will credit the money to the same debit card.
In the event of cancellation and refund of partially utilized tickets, upfront discount and promo code discount availed at the time of booking would be deducted from the refund amount.